Refund Policy

Last updated: 31 October 2026.

Digital product

A plan gives you online access straight after payment, so it cannot be taken back once it is activated and you start using it. For this reason, we do not refund a plan after it has been activated.

When we refund

• You were charged but the plan did not activate, and we cannot fix it within 3 working days.
• You were charged twice for the same plan.

How to ask

Write to support.aptypingtest@gmail.com from your account email with your payment ID (it is in the Razorpay receipt). Approved refunds go back to the original payment method, usually within 5 to 7 working days.

Not refunded

Change of mind after the plan is activated, or a change in exam dates or rules.

Delivery

This is an online service. Your plan is activated on your account right after a successful payment. Nothing is shipped.